Talk to our trading desk
Share your volume, certification brief, and destination port. Our Jakarta team replies with tank allocation, specifications, and indicative pricing, usually within one business day.
Jakarta Selatan headquarters
Reach the team directly
WhatsApp and email reach our Jakarta sales desk. Loading questions are coordinated with Dumai, Belawan, and Jakarta terminal teams.
What to include in your inquiry
A few details up front let us reply with accurate tank allocation and pricing in the first message.
Volume and packaging
Target MT per shipment, flexitank, vessel, or bagged stearin, and whether it is trial or contract volume.
Destination and incoterms
Destination port or country and preferred FOB, CFR, or CIF terms from Dumai, Belawan, or Jakarta.
Product and certification
SKU or product type, IV band, and RSPO, ISCC EU, ISPO, or conventional scope required.
Timeline and samples
Required loading window and whether you need a composite sample before confirming.
Answers before you reach out
Minimum orders, samples, shipping, payment, and certifications, the details buyers ask us most.
What should I state about MOQ when contacting Indonesia Palm for a quote?
Tell us your target MT, packaging (flexitank, vessel, or bags), and whether you need RSPO, ISCC EU, or conventional tankage. Published floors range from 200 MT PKO flexitank to 3,000 MT CPO vessel. Stating volume upfront lets us confirm refinery allocation and whether your order fits a flexitank programme or needs a full vessel parcel.
How do I request a composite palm oil sample through the contact page?
Email sales@indonesia-palm.com or WhatsApp with the product line, certification scope, and courier destination. We draw 1 litre from the nominated tank and attach certificate of analysis for FFA, IV, and colour. Sample fees credit against your first order. Include your plant intake limits so we confirm the tank matches your spec.
Which loading port should I name in a palm oil shipping inquiry?
Name Dumai for CPO and large vessel olein, Belawan for Malacca Strait flexitank or stearin bags, or Jakarta for RSPO segregated olein and PKO. State FOB, CFR, or CIF and destination port so we quote freight and terminal slots together. Survey and weight certificate costs are confirmed on the proforma.
What payment details should I include when requesting a palm oil proforma?
Mention whether you pay by LC at sight, CAD, or need open account review. First orders typically run on irrevocable LC or CAD against shipping documents. Include your bank country and preferred currency (USD is standard) so we issue a proforma with incoterms, spec bands, and certificate scopes before you open credit.
How do I specify RSPO or ISCC requirements in a contact inquiry?
State whether you need RSPO segregated, RSPO mass balance, ISCC EU, ISPO, ISO 22000, Halal, or conventional supply. Include the destination market and any brand-owner audit checklist. We confirm mill lists, credit transfer timing, and which SKU in our catalogue matches your scope before quoting.
Tell us your volume and certification brief.
Share destination, incoterms, and whether you need flexitank, vessel, or bagged stearin. We reply with tank allocation and indicative pricing within one business day.